Refund Policy
Hassle-free returns and fair refund process.
1. General Policy
Due to the nature of our products, We Western Bio Organics have a strict no-return and no-cancellation policy for reasons other than damage during shipping. We encourage you to carefully review the product descriptions, specifications, and images before making a purchase.
2. Damaged or Defective Products
We take great care in packaging our products to ensure they reach you in perfect condition. However, in the unlikely event that you receive a product that is damaged or defective, please follow these steps:
- Notify Us Immediately: You must contact our customer support team within 3 hours of receiving the delivery. You can reach us at nutrition@gardenmanindia.com or 7020511406.
- Provide Evidence:You will be required to provide clear photographic or video evidence of the damaged or defective product, including the packaging.
- Assessment:Our team will review the evidence to confirm the damage.
- Resolution: If the damage is verified, we will offer one of the following resolutions:
- A full refund to your original payment method.
3. Processing Refunds
If a refund is approved, it will be processed within 7-10 business days. The refund amount will be credited back to your original payment method. Please note that the time it takes for the refund to reflect in your account may vary depending on your bank or payment service provider.
4. Order Cancellations
We do not accept cancellations once an order has been placed. Orders are processed immediately to ensure quick dispatch.
5. Contact Information
For any questions or concerns regarding this policy, please do not hesitate to contact our customer service team.
Sangli, Maharashtra (India)